Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your

This Privacy Policy explains how CES Software, LLC and its subsidiaries, (dba AZGRASSRAISEDBEEF),

collectively, “we,” “us” or “our” collect, use and share information about you when you use our
websites, networks, applications, mobile applications, online services, and other services
by us (“Services”) or otherwise interact with us.
If you are a California resident, please see the “Note to California Residents” section below.


  • Registration and Profile Information. When you create an account, place an order, or
    request stylist appointments, we ask you for your name, email address, phone number,
    payment information, billing and shipping address, demographic information, and other
    information you choose to provide.
  • Payment Information. When you make a purchase, we will collect that payment card
    information. Depending on your chosen payment option, we may use a third party service
    provider that handles payments for us and will receive your payment card information.
  • Communications. If you contact us directly, we may receive additional information about
    you. For example, when you contact our Customer Service team, we will receive your name,
    email address, phone number, the contents of a message or attachments that you may send
    us, and other information you may choose to provide. We may also record your calls with our
    Customer Service team to handle your inquiry and for training, research and product
    development purposes.
  • Careers. If you decide that you wish to apply for a job with us, you may submit your contact
    information and your resume online. We will collect the information you choose to provide on
    your resume, such as your education and employment experience.


  • Location Information. When you use our Services, we receive your general location
    information (for example, your internet protocol (“IP”) address may indicate your more
    general geographic region).
  • Device Information. We receive information about the device and software you use to
    access our Services, including IP address, web browser type, operating system version,
  • phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers,and push notification tokens
  • Usage Information. To help us understand how you use our Services and to help us
    improve them, we automatically receive information about your interactions with our
    Services, like the pages or other content you view, the searches you conduct, purchases you
    make, and the dates and times of your visits.
  • Information We Infer. We may derive information or draw inferences about you based on
    information we collect about you. For example, based on your browsing or purchasing
    activities, we may infer your purchasing preferences.
  • Information from Cookies and Similar Technologies. We and third party partners collect
    information using cookies, pixel tags, or similar technologies. Our third party partners, such as
    analytics and advertising partners, may use these technologies to collect information about
    your online activities over time and across different services. Cookies are small text files
    containing a string of alphanumeric characters. We may use both session cookies and
    persistent cookies. A session cookie disappears after you close your browser. A persistent
    cookie remains after you close your browser and may be used by your browser on subsequent
    visits to our Services. Please review your web browser’s “Help” file to learn the proper way to
    modify your cookie settings. Please note that if you delete or choose not to accept cookies from
    the Service, you may not be able to utilize the features of the Service to their fullest potential.
    For more details on our use of Cookies, and how to disable them, please see our Cookie Policy
  • User Feedback. We receive information about ratings and reviews that you post when you
    use our Services


  • Information from third party services. If you choose to link our Services to a third party
    account, we may receive information about you, including your profile information, and your
    use of the third party account. If you wish to limit the information available to us, you should
    visit the privacy settings of your third party accounts to learn about your options.
  • Other third parties. We may receive additional information about you, such as demographic
    data, from third parties such as data or marketing partners and combine it with other
    information we have about you.

We use your contact information (meaning email address, phone number, and billing and/or
shipping address) for the following purposes:

  • We use your billing and shipping address to process and deliver purchases, returns, and backorders, and to help prevent fraud.
  • We use your email address and phone number to send you security alerts, shipping
    notifications, and other administrative messages, to provide customer support, and for
    marketing purposes, such as to send you information about products, promotions, surveys,
    news, and events that we think may interest you.
  • We also use your email address to help you create, manage, and maintain an account on
    our Services.

We use other information we collect:

  • To customize our Services and product offerings to present you with tailored content, such
    as (i) remembering your information so that you will not have to re-enter it during your visit or
    the next time you visit our website(s); (ii) provide customized advertisements, content, and
    information; (iii) monitor and analyze the effectiveness of our Services and third-party
    marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors
    and pages viewed; and (v) track your entries, submissions, and status in any promotions or
    other activities on our website(s);
  • To monitor and analyze trends, usage and activities, and improve our Services and product
  • To provide, maintain, and improve our products and Services, including customer service;
  • To record purchases that you have made through our Services;
  • To allow you to post comments and communicate with us through our Services, including on
    our social media pages;
  • To facilitate the connection of third party services or applications, such as social networks;
  • To facilitate transactions and payments;
  • To process your information to evaluate your application if you apply for a job;
  • To protect against fraud and unauthorized transactions, including by identifying potential
    unauthorized users and/or hackers; and
  •  For compliance purposes, including enforcing our TOS or other legal rights, or as may be
    required by applicable laws and regulations or requested by any judicial process or
    governmental agency.


  • Vendors and Service Providers. We may share any information we receive with vendors
    and service providers retained in connection with the provision of our Services.
  • Third Party App Integrations. If you connect a third party application to our Services, we may share information with that third party.
  • Analytics Partners. We use analytics services such as Google Analytics to collect and
    process certain analytics data. These services may also collect information about your use of
    other websites, apps, and online resources. You can learn about Google’s practices by going to, and opt-out of them by downloading the
    Google Analytics opt-out browser add-on, available
  • Aggregated or De-identified Form. We may make certain automatically-collected,
    aggregated, or otherwise de-identified information available to third parties for various
    purposes, including (i) compliance with various reporting obligations; (ii) for business or
    marketing purposes; or (iii) to assist such parties in understanding our users’ interests,
    habits, and usage patterns for certain programs, content, services, advertisements,
    promotions, and/or functionality available through the Service.
  • As Required By Law and Similar Disclosures. We may access, preserve, and disclose
    your information if we believe doing so is required or appropriate to: (i) comply with law
    enforcement requests and legal process, such as a court order or subpoena or other lawful
    requests by public authorities, including to meet national security or law enforcement
    requirements; (ii) respond to your requests; or (iii) protect your, our, or others’ rights,
    property, or safety. For the avoidance of doubt, the disclosure of your information may occur if
    you post any objectionable content on or through the Services.
  • Merger, Sale, or Other Asset Transfers. We may transfer your information to service
    providers, advisors, potential transactional partners, or other third parties in connection with
    the consideration, negotiation, or completion of a corporate transaction in which we are
    acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of
    our assets. The use of your information following any of these events will be governed by the
    provisions of this Privacy Policy in effect at the time the applicable information was collected.
  • Consent. We may also disclose your information with your permission or at your direction.


You can always choose not to provide information, even though it might be needed to make a
purchase or to take advantage of certain features on our Services. You may also manage and
update your information, or close your account by emailing us at

  • Marketing Communications. If you would prefer not to receive marketing emails sent by
    one of our brands, simply click on the unsubscribe link included at the bottom of any of those
    emails. If you opt out of receiving marketing emails, we may still send you other types of messages, such as purchase receipts, information about shipments, or emails about your account.
  • Fo Not Track. There is no accepted standard on how to respond to Do Not Track signals,
    and we do not respond to such signals.


The information we collect about you may be transferred to, and accessed from within, the
United States and other countries, as permitted by applicable law. These other countries may
not offer the same level of data protection as your home jurisdiction. We will take steps to
maintain an adequate level of protection for this information in the jurisdictions in which we
process it. If you are in the European Economic Area (“EEA”) or Switzerland, please see the “Note
to Individuals in the EEA or Switzerland” section below.

Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 16
years of age, and no part of our Services are directed to children. If you learn that a child has
provided us with personal information in violation of this Privacy Policy, then you may alert us


We use certain safeguards that are intended to secure Personal Information that we process in
accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be
100% secure, and we cannot ensure or warrant the security of any information you provide to


CES Software, LLC is the entity responsible for the processing of your information as described
in this Privacy Policy. If you have any concern about our privacy practices, our use and
disclosure practices, your consent choices, or if would like to exercise your rights, please
contact us by email at


We may change this Privacy Policy from time to time. If we make changes, we will notify you by
revising the date at the top of the policy and, in some cases, we may provide you with
notice (such as adding a statement to our homepage or sending you a notification). We
encourage you to review the Privacy Policy whenever you access the Services or otherwise
interact with us to stay informed about our information practices and the choices available to


This section provides details about rights afforded to California residents under the California
Consumer Privacy Act (or “CCPA”), and supplemental details about the personal information we
collect about California residents.
In the last 12 months, we collected the following categories of personal information: identifiers
(such as name, contact information and device identifiers); commercial information (such as
items purchased); internet or other network activity information (such as browsing behavior
and other usage data); location data; inferences (such as purchasing preferences); demographic
data (such as gender); electronic, visual or similar information (such as customer support call information); professional or employment-related information (such as in resumes you
provide); and other personal information (such as product feedback or payment method
information). For more details about the personal information we collect, including the
categories of sources, please see the What Information Do We Collect About Customers section
above. We collect this information for the business and commercial purposes described in the
How Do We Use the Information We collect section above. We share this information with the
categories of third parties described in the How Do We Share Information section above.
Subject to certain limitations, the CCPA provides California residents the right to request to
access to details about the categories or specific pieces of personal information we have
collected in the last 12 months (including about information we disclosed for a business
purpose), to request to delete their personal information, to opt out of any sales that may be
occurring, and to not be discriminated against for exercising these rights.
We do use third-party cookies and related technologies to send targeted ads and this may be
deemed a “sale” under the CCPA.
California residents may make request access or deletion requests by emailing us at . We will verify your request by asking you to provide information that
matches information we have on file about you. You can also designate an authorized agent to
exercise these rights on their behalf, but we will require proof that the person is authorized to
act on your behalf and may also still ask you to verify your identity with us directly.


If you are in the EEA, UK or Switzerland, you have certain rights and protections under the law
regarding our processing of your personal data. Please see the sections below for more details,


We will only process personal data about in accordance with the following legal basis:

  • Necessity. As necessary to perform our responsibilities under our contract with you. For
    example, by processing your order and delivering the products you purchase;
  • Legitimate Interest. When we have a legitimate interest in processing your personal data.
    For example, to communicate with you about changes to our Services or legal documents, to
    prevent fraud, or to provide, protect and improve our products and services. We only rely on
    our legitimate interests to process your Personal Information when these interests are not
    overridden by your rights and interests;
  • Consent. If we request your consent to a specific processing activity (such as to send
    marketing emails), and you provide your consent in the manner indicated; and
  • Legal Obligation. In some cases, processing will be necessary for compliance with a legal
    obligation, such as response to legal process requests.


You have a right to request access to and receive information about the Personal Information
maintain about you, update and correct inaccuracies in your Personal Information, restrict or
object to the processing of your Personal Information, have the information anonymized or
deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a
complaint with a supervisory authority, including in your country of residence, place of work or
where an incident took place. If you wish to access or amend any Personal Information we hold
about you, you may contact us at . In addition, you may have the right to
withdraw any consent you previously provided to us regarding the processing of your personal
information, at any time and free of charge. We will apply your preferences going forward and
this will not affect the lawfulness of the processing before your consent withdrawal.
You have the right to withdraw any consent you previously provided to us regarding the
processing of your Personal Information, at any time and free of charge. We will apply your
preferences going forward and this will not affect the lawfulness of the processing before your
consent withdrawal. If you would like to exercise any of these rights, you may contact us by


When we transfer personal information outside of the European Economic Area, United
Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer
your personal information to countries which provide an adequate level of protection under
applicable data protection law, we may use contractual protections for the transfer of personal
information. You may contact us as specified in the “Contact Us” section to obtain a copy of the
safeguards we use to transfer personal information outside of the European Economic Area,
United Kingdom or Switzerland.


We store the information we collect about you for as long as is necessary for the purposes for
which we originally collected it. We may retain certain information for legitimate business
purposes or as required by law. When determining the retention period, we take into account
various criteria, such as the type of products and services requested by or provided to you, the
nature and length of our relationship with you, the impact on the services we provide to you if
we delete some information from or about you, mandatory retention periods provided by law
and the statute of limitations.